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We want you to be happy! If you need to return an item, please follow these steps:

  1. Check the timeframe: You have 14 days from the delivery date to return unused, undamaged, and unworn products (including electronics) in their original, unopened packaging. Used items are not eligible for return.
  2. Contact us: Let us know that you want to return an item by contacting our customer service team. We'll help you initiate the process and provide a return address.
  3. Gather your items: Pack the item securely in its original packaging and include your receipt or proof of purchase.
  4. Return shipping: Unless your item is damaged or defective, you are responsible for return shipping costs and providing us with a tracking number.
  5. Wait for processing: Once we receive your return, we'll inspect it within 5 business days. If it meets our return criteria, we'll issue a full refund (excluding original shipping costs).

Important notes:

  • Damaged or defective items: Contact us immediately if your item arrives damaged or seems defective. We'll handle returns or exchanges differently in these cases.
  • Final sale: All sales are final 14 days after delivery.
  • Questions? Don't hesitate to contact our customer service team! We're here to help.

By following these steps, you can ensure a smooth and hassle-free return experience.

We appreciate your understanding and cooperation!